Short Description
ILM Education Consultants facilitate professional development for staff at all levels within the hospitality sector. The staffing levels in your hospitality & leisure business are dynamic, changing with the seasons and growth. As you grow your team, we can provide innovative training solutions.
Description
By selecting ILM Educational Consultants, your teams will:
– Learn to develop a range of new skills that strengthen their professional behaviors
– Build on current experience to further enhance knowledge and how to implement to develop professionalism at all levels
– Develop skills to be a team player and work towards common goals
– Take accountability for responsibilities and create opportunity for continuous reflection for self-improvement.
Hospitality & Leisure Management Training
Great leadership, and exceptional management takes more than just promoting a subject matter expert. It is about empowering senior team members with the skills to assess, plan and act. We support multiple operators to develop senior teams in:
- Difficult peer to peer interactions
- Best practice continuous feedback
- Coaching for performance & development
- Prioritising & planning
- Effective communication
- Business impact analysis
Staff Development Training
The staffing levels in your hospitality & leisure business are dynamic, changing with the seasons and growth.
As you grow your team, we can provide innovative training solutions for:
Onboarding
- Brand & Culture
- Menu mastery
- Exceptional customer service
- Management & Leadership
- Franchise consistency
- Upsell
- Allergens
- Health & Safety
Please contact us to book your sessions by sending an email to: bdm@ilmeducationconsultants.com