A 1-day course developing accountability and leadership skills for Supervisory Staff
Course contents
This course will develop skills and behaviours to enable effective supervision of staff. Participants will learn how to communicate their expectations effectively to run an impactful team and identify ways to motivate staff. They will learn how to manage challenging staff and have difficult conversations by developing accountability skills.
By attending this training, participants will learn:
- Effective communication and interpersonal skills
- The importance of time management
- Developing the skills to successfully build relationships for increased output from teams
- Building personal resilience and an ability to handle stress in a challenging work environment
Audience:
This training course is suitable to a wide range of professionals but will especially benefit:
- Team Leaders
- Office Managers
- Supervisor Staff
- Business Development Team Managers
Please contact us to book your sessions by sending an email to: bdm@ilmeducationconsultants.com